เจฟ พาร์เซลล์ ตั้งคำถามเข้าไปในวง KM : Learning to Fly ว่า ตัวอย่างของ Knowledge Asset ที่มีอยู่ให้สาธารณชนเข้าไปดูได้ (น่าจะหมายถึงอยู่ใน อินเทอร์เน็ต) เป็นอย่างไร อยู่ที่ไหน   จึงเกิดการถกเถียงกันขึ้นในวงการ KM

          ทำให้เกิดความเข้าใจชัดเจนขึ้น   ว่า KA เป็นที่รวบรวม actionable knowledge   แต่ไม่ใช่แบบตำราหรือคู่มือทำกับข้าว    ต้องมีข้อมูลสถานที่ติดต่อตัวบุคคลที่มีความรู้นั้นๆ ให้ผู้อื่นติดต่อขอคุยหรือขอไปเยี่ยมดูงานได้
 
          สรุปได้ว่า KA ต้องมี ๒ ส่วน คือ content กับ connection

          ข้างล่างเป็นรายละเอียดของ KS เกี่ยวกับ KA

คำถามของ Geoff Parcell (23 ก.พ. 2552)
Hi

I have been challenged hard over the last couple of months to show a living, working example of a knowledge asset that is publicly available. I know that we may not all have the same model of knowledge asset in mind, but mine is as in Learning to Fly comprising personal stories of experience, gathered by general principles and including resources which will aid application of the principles.

I usually use BBC website but that doesn't work for some.

What is out there that would illustrate where we are going with knowledge assets?

Geoff

ความเห็นของ Maarten Boers
Dear Geoff,
 
Not really sure if this is an answer to you question, but perhaps http://compart.pbwiki.com is something near of what you are looking for?
kind regards
Maarten Boers
 
Mr. Maarten Boers
Development & Research Department
ICCO, P.O. Box 8190, 3503 RD Utrecht
The Netherlands
T: 00-31-30-6927846   F: 00-31-30-6925614
skype: m.boers
maarten.boers@...
www.icco.nl

ความเห็นของ Geoff Parcell
So would the BBC’s recipe section be more like a knowledge asset for cooking?  It links ingredients, recipes and chefs.
 
http://www.bbc.co.uk/food/recipes/

ความเห็นของ Nick Milton
If, by knowledge asset, you mean a compilation of know-how, packaged
in such a way as to provide valuable reference material that others
can translate into tacit knowledge, then I would suggest the
following as an example.

Delia Smith - "the complete cookery course"

http://www.amazon.co.uk/Delias-Complete-Cookery-Course
<http://www.amazon.co.uk/Delias-Complete-Cookery-Course>
Classic/dp/0563362499

Almost everyone I know has a copy of this in their home, usually
extremely well-thumbed. You may think this is a trivial example, but
it's amazingly successful at transferring knowledge of "how to cook"
to generations of budding chefs

If only we could help organisations to package their knowledge in
such a helpful, accessible, easy to follow way!

Nick Milton

www.nickmilton.com

ความเห็นของ Dave Staughton
An excellent example Nick!

Especially since the medium takes the focus away from the IT tools that
so often cloud perceptions and opinions in the KM sphere.

Thanks.

Dave

ความเห็นของ Chris Collison
I take a different view on the Delia Smith example.
For, an effective knowledge asset needs to retain a connection to the person
behind the story. That might be a phone number, an email link, a connection
to a profile page - some way that I can engage in a conversation and ask
further questions of them, or perhaps of a broader group of practitioners.
In my view, a knowledge asset needs to be able evolve, and to be socially
constructed, to support discussion and improvement feedback.

So for me, Delia has compiled an excellent recipe book (it's on my shelf
too!), full of useful *information*, but it stops short of being a knowledge
asset because it has content, but lacks connections.

If, in her next edition, Delia wants to include her phone number and email,
and connect me to a community of fellow-readers where together we can build
on her ideas and learn from their experience too - *then* she will have
created a knowledge asset.

And, just to put your mind at rest Dave, she doesn't even need to be a Web
2.0 technofetishist to do so!

ความเห็นของ Mark Gould (24 ก.พ. 2552)
I think this is right, Chris.
 
I was also reminded of a comment of Dave Snowden's:
 
"There is a huge difference between a chef and a user of recipe books. The recipe book user (for which read the manufacturing model of consultancy) uses best practice to assemble the same ingredients in the same context to produce the same meal, time and time again. If they come into your kitchen, it will have to be re-engineered to confirm with the requirements of the recipe before they start to work (and you will pay in many ways for that). The Chef in contrast can work with whatever ingredients and utensils you happen to have to hand and create a great meal."
 
(http://www.cognitive-edge.com/blogs/dave/2007/07/sapping_the_vigor_of_the_mind.php)
 
The conversation and engagement you refer to can enable people to move beyond recipe-book usage to chef status. I think that is the real value of knowledge exchange.

ความเห็นของ Cheryl Cooper
Hi Chris
 
I would say that the Cognitive Edge Practitioner Network fits your description of a Knowledge Asset. It gives me access to everything you describe.
 
All the best,
Cheryl
 
Cheryl Cooper
applied wisdom

Mob. +44 7833 176 392
E. [email protected]

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